Privacy Policy

Effective Date: July 2025
Last Updated: July 2025

TenMilesAhead.com is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our software-as-a-service (SaaS) platform for tracking and managing RV data and maintenance (the “Service”). By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide: Account details (name, email address, password)

Automatically Collected Information: Log data (IP address, browser type, operating system, usage timestamps), device identifiers, cookies and usage tracking data (see “Cookies” below)

2. How We Use Your Information

3. Data Storage and Backups

We use secure cloud-based infrastructure to store your data. However, we do not guarantee data retention and recommend you maintain regular personal backups of all critical information.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your data only in these limited situations: with service providers (under confidentiality), to comply with legal obligations, or to protect the rights or safety of users or the public.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage and improve user experience. You can control cookie settings through your browser.

6. Data Retention

We retain your information as long as your account is active or as necessary to comply with legal obligations. You can request deletion at any time.

7. Your Rights

Depending on your location, you may have rights to access, update, or delete your data; object to or restrict certain uses; and withdraw consent (where applicable). To exercise your rights, contact us at admin@TenMilesAhead.com.

8. Data Security

We implement industry-standard safeguards, including encryption and access controls. However, no system is 100% secure.

9. Children’s Privacy

Our Service is not intended for children. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy. We will notify you of material changes via email or through the Service.

11. Contact Us

Email: admin@TenMilesAhead.com